Feb 4, 26

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Workplace Readiness

Resume Basics in Canada: A Simple Structure That Works for Most Jobs

A Canadian-style resume is usually clear, simple, and focused on results. You don’t need a fancy design—recruiters prefer something easy to scan in 10–20 seconds.

1) Simple Resume Structure (Copy This Layout)

1) Header

  • Full name

  • Phone | Email | City, Province

  • LinkedIn (optional)

2) Professional Summary (2–3 lines)

  • Who you are + strengths + what role you want
    Example:
    “Reliable customer service professional with experience in retail and cash handling. Strong communication and teamwork skills. Seeking a front-line customer service role.”

3) Skills (6–10 bullet points)
Keep them job-relevant. Example:

  • Customer service

  • Cash handling / POS

  • MS Word / Google Docs

  • Scheduling / coordination

  • English communication

  • Teamwork

4) Work Experience (most recent first)
For each job:

  • Job Title — Company, City

  • Month/Year – Month/Year

  • 3–5 bullets with actions + results

5) Education
Program/Degree — School, City — Year (or “in progress”)

6) Optional sections

  • Certifications (First Aid, WHMIS, etc.)

  • Volunteer experience

  • Projects (good for students / career changers)

2) What to Include (and What to Remove)

Include

  • Strong action verbs: “supported, managed, organized, handled, improved”

  • Numbers when possible: “served 60+ customers per shift”

  • Keywords from the job posting (skills/tools)

Remove (common in Canada)

  • Photo

  • Age, date of birth, marital status

  • Religion, nationality (unless required for a specific application)

  • Long paragraphs

  • Too many pages (aim: 1 page, sometimes 2 if experienced)

3) Tailor Quickly in 10 Minutes

Step 1: Copy 5–8 keywords from the job posting
Example: “customer service, POS, scheduling, teamwork, inventory”

Step 2: Match those keywords in your resume

  • Add them to Skills

  • Add them to Work bullets (truthfully)

Step 3: Update your summary to match the job
Example: “Seeking a customer service role” → “Seeking a customer service associate role in retail”

Example bullet upgrade
Before: “Helped customers.”
After: “Assisted customers with product questions and returns, providing friendly service in a fast-paced store.”

Final tip: Save a “master resume” and make a copy for each job. Rename it clearly:
Resume_YourName_CustomerService.pdf

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Trust strip

Not-for-profit. No private benefit. All resources are reinvested into free public programming.

“Delivered in partnership with community agencies.”

Trust strip

Not-for-profit. No private benefit. All resources are reinvested into free public programming.

“Delivered in partnership with community agencies.”